Monthly Archives: July 2011

Site-Member Profile: Helping Survivors Manage!

Year Established: 2009

Business/Organization Name: Helping Survivors Manage

Owner/Executive Director Name: Kat Reed

Product Inception/Business Creation: Kat Reed created this definitive book on what to do when a loved one dies based on her own experiences after her mother’s death, when she discovered the lack of resources available for families facing the struggles inherent in the death of a loved one. She and her predominantly-deaf father experienced first-hand the same challenges that overwhelm so many. Kat decided to do something about it, and using her volunteer hospice experience and prior career in business and communications, she created this helpful resource which fills a much-needed gap for everyone who is a survivor facing these tasks.

Product/Service: Self-help instructional manual for the survivors of a death; death care industry, book and online tools. Begin Here guides survivors through the seemingly overwhelming practical yet necessary tasks that remain after a death, from residential to financial to personal. Leveraging Reed’s unique insights, invaluable suggestions, and organizational skills will help anyone simplify this process.

Unique Features/Competitive Advantage: Nothing else available similar to it in the market for the general public

Contact Information:

Kat Reed
HSM
PO Box 16058
Saint Paul, MN 55116
612.293.6407
kat@HelpingSurvivorsManage.com
http://www.HelpingSurvivorsManage.com
http://www.helpingsurvivorsmanage.com/

Notes/Misc other:
Finalist in the 2009 Midwest Independent Publishers Association Book Awards, Social Science category.

Currently focusing on large businesses to use book as a private label product; part of insurance services; as well as EAP (Employee Assistance Program) for large companies. Plans to expand the version to translate and customize into different languages for use all around the world; customize to religion, relationship, location, cause of death, death circumstance; versions that can accommodate those with disabilities. Also in the beginning stages of developing an “app” for the web and mobile devices. Plans to become and remain the “go-to” organization for after-death care concerning business responsibilities.

Best lessons learned:
A mentor in his late 70s told me that if you don’t keep up with technology, you WILL be left behind by your competitors.

High school art teacher and mentor said, and I always remember, “there is always room for improvement.”

Great ideas are a dime a dozen, what makes one succeed? Research the industry, research the competition, research profitability, research demand for the service/product, then hard work in your product/service; and start all over again, researching and studying every single day.

Asking and more importantly, listening.

If you cannot or will not manage an integral part of your business, (for example, branding/public relations/media) find someone who can and will, and hire it out to them.

Do the math.

Leave a comment

Filed under Business, Entrepreneurship, Marketing, Site-Members, St. Paul

Using WordPress – why and for how long?

A new member of my work community just commented on my blog being here at WordPress rather than separately hosted with its own URL and all.

So here’s a blog post about it, and an opportunity for further conversation with anyone considering these questions.

First, I agree. Real blogs should be hosted by your nearest awesome ISP (which I have), and have all the serious trappings that come with that. I’m a firm believer in doing things the substantial way whenever possible, for best results and also because that inherently benefits the whole business community.

Right now, though, I’m here. Temporarily.

A little background: I worked at Minnesota Regional Network from 1997 – 1999, back when they were the backbone of the internet in the state of Minnesota (along with the University of Minnesota). That was a great experience. I remember looking at websites for the first time when I started there, back when there weren’t all that many on line (many times fewer than the number of Google + accounts right now!).

The browser, Netscape, had ‘what’s new’ and ‘what’s cool’ buttons, and those buttons were relatively authoritative regarding the entire internet. Our engineers generally scoffed at the World Wide Web, being much more engaged with UseNet and bulletin boards and so on. We were an early provider of online access to the masses, our employees helped many people log on for the first time.

One year when I was there we had a booth at the State Fair, which was really fun too. We would ask people walking by if they wanted to see the internet. There was a lot of skepticism and plain lack of awareness, but sharing those initial exciting experiences was really great.

I developed a huge respect for the Internet Gurus who keep it all running for the rest of us, great fascination for Unix, and a life-long loyalty to the Mac OS.

I consulted for the first time after leaving there, and set up my own website using Dreamweaver and other tools. HTML coding didn’t appeal to me very much, and there were many who were focusing exclusively on it, so I didn’t spend much time gathering that skill set. What little coding I did was much more fun thanks to BBEdit than it would have been otherwise.

And I remember launching my website! And then waiting for a response! Waiting for an audience! Scanning the hieroglyphics of my web logs, trying to understand trends and future promise. Waiting! Waiting for an audience that never really materialized.

That feeling of launching the website — to resounding silence is one of the main reasons I was interested to try WordPress this time around. Built in audience (sort of), built in community (kind of). Built in mainstream normalcy (for what it’s worth).

Also I wanted to start this way because I may have clients with WordPress sites, and wanted to share that technology knowledge base with them.

The other whole reason goes back to my not learning HTML. I have another core belief that it is optimal to let experts engage in their expertise, and pay the valid rate they charge. There are a lot of challenges to that practice right now, but to the extent we can return to that practice, again there are multiple community benefits. But right now, I don’t have the resources to allocate to that. WordPress does that for me, allowing me to gain a clearer idea of what I want when I do launch my actual site.

So I do definitely see this as a short-term situation. I’m establishing blogging habits, becoming slowly familiar with how this site can interact with other sites, making initial attempts at a category and tag system, seeing how my content feels in this particular visual setting.

At the optimal future point when it is time, I will give my awesome ISP a call and start the next step. My ISP, ipHouse, is run by some of the most dedicated folks in the internet-serving community, and it’s great knowing that there’s no further decision to make in that area.

At that point, with all the social media tools available, I know I will be able to connect in with my existing audiences seamlessly. It’s all such a different world from back then. It’s not all perfect, there is a lot of noise. But the amount of content and ease of access to that content on today’s internet continually thrills me.

So thanks for that comment, Glenn. And would love to hear further comments from you and anyone else on comparative benefits/costs of WordPress vs. independently hosted & managed website.

Leave a comment

Filed under Books & Publishing, Infrastructure, Marketing, Social Media, Software, Technology

Further update of initial + article

Note: added a few more bits to this initial article about Google Plus.

Mainly from this article:

And this post on Circles also slightly updated, with the Google page on Circles, at the very end.

Leave a comment

Filed under Infrastructure, Marketing, Social Media, Technology

Exciting new Podcast from CCLaP with Jason Fisk!

In conjunction with the release this week of the hyper-fiction micro-story ‘Salt Creek Anthology’, CCLaP’s Jason Pettus interviewed Salt Creek author Jason Fisk in this podcast!

Leave a comment

Filed under Books & Publishing, Chicago, Site-Members

Organization Name: Chicago Center for Literature and Photography (CCLaP)

Executive Director Name: Jason Pettus

Year Established: 2007

Contact Information: http://www.cclapcenter.com/

Product/Service: CURRENT: Electronic books, hand-crafted paper books, performance events, reviews and critical essays, social events, manuscript editing services, and an interview-based podcast. COMING: Classes and workshops, merchandise, eventual brick-and-mortar location.

Unique Features/Competitive Advantage: Nonprofit-oriented but with an underlying commercial business structure, CCLaP works much more directly with its fans and members than traditional non-profits do to determine not only the center’s agenda but which types of artists to most heavily feature; and by generating its revenue through commercial products and services instead of nonprofit grants, the center is free of influence from pressure campaigns by conservative watchdog groups, allowing it to fulfill its mission of supporting edgy and independent artists much more fully.

By currently being a mostly electronic organization with only one paid employee, both overhead and production costs are nearly zero, allowing the center to try such press-friendly experiments as “pay what you want” electronic books and a Twitter-based story series, ironically generating a bigger audience than normal and a healthy financial profit, despite only 25 percent of the books’ readers being paying ones.

Biggest lesson learned in the last year: That success in the small-business world doesn’t gradually rise like a curving line on a graph, but rather in random starts and fits, which also doubles as “most surprising lesson learned in the last year.”

Many times we can toil on a project for months without even the least external sign of success or recognition, the very reason that so many non-business people call entrepreneurs hopeless dreamers when times are tough; what I’ve come to learn is that these might very well be the times when you’re creating the long-term respect in the backs of the minds of random strangers who will eventually bring a big boost to your organization, like a high-profile journalist or venture capitalist, and that it’s this quiet time of simply getting the work done that precisely creates this long-term respect in the first place.

It’s why overcoming self-doubt is such a hidden but important aspect of being a small-business owner.

Best advice for someone starting out: Dream big at first, and get a good mental picture of what you see your business looking like when running at full steam; then cut that dream down to a tenth of its former size, and first try getting that running smoothly before attempting anything else. As I’ve learned the hard way, by announcing small goals and then doing a little better than promised, you will gain an immense amount of respect and loyalty from your customers, no matter how modest those goals are; but by announcing an impressive goal and then not quite reaching it, you will garner almost nothing but ridicule.

Newest Project: CCLaP’s newest original book is a “micro-story” collection called Salt Creek Anthology. Written by local author Jason Fisk, it consists of 75 tiny little interconnected stories concerning four sorta trashy families who all live on the same cul-de-sac in a far rural suburb of Chicago.

Not only content but also the form of this book is remarkable: it’s being released in what’s called a “hyperfiction” style! On top of being able to just read the book normally from beginning to ending in a row, there are also literal hyperlinks embedded within the text of each story as well, with the phrases that are linked giving you a little clue to the subject of the story that comes next.

This is also the first book in CCLaP’s history to be available in a special handmade paper edition right from the very first day as well, title number two in the center’s new “Hypermodern Editions” series this summer, special high-quality physical editions of all our electronic books, designed for collectors but reasonably priced.

Click on the Salt Creek Anthology page to download the electronic copy, order a copy in print version, or check out additional supplemental and promotional materials for this release!

Past activities: Recent video podcasts in the “CCLaP After Dark” series include the latest edition of “QUICKIES!,” a popular monthly reading held at Wicker Park’s Innertown Pub, in which a large group of performers each get exactly four minutes on stage; and an all-comedy edition of “Literary Death Match,” a global phenomenon started by Todd Zuniga which is now held in over thirty cities across the planet.

For information on the latest CCLaP events, check out: http://www.cclapcenter.com/events/

http://www.cclapcenter.com

Leave a comment

Filed under Books & Publishing, buy local, Chicago, Community, Entrepreneurship, Site-Members